Shipping policy

Domestic Shipping Policy

Shipping will be upheld as soon as orders are ready. Due to the customization of each hand-made order, orders will take at least three days to be prepared to ship. Please note that Due to COVID-19 shipping may be delayed but delay should be less than two weeks. However, if we are experiencing delays on our end, we will be sure to communicate to our customers via e-mail, as well as our social media pages.  

Shipment confirmation and order tracking

Please allow 2-3 business days for PROCESSING your order. After your order is processed: USPS shipping takes 5-10 business days.

You’ll receive shipment information when your order is packed, and label is created. 

Damages

Please note that That's SoCre8tive is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier. Please save all packaging material and damaged goods before filing a claim.